medikamio - Your personal drug assistant

Declaration on the duty to inform

Privacy Policy

At Medikamio we strive to provide you with products that make your life more enjoyable and healthier.

To this end, we are aware that the protection of your personal data is an important issue and we take this seriously.

This Privacy Policy explains to you as a user and/or visitor the nature, scope and purpose of the collection and use of personal data by Medikamio ("Medikamio", Medikamio GmbH & Co. KG, Mariahilfer Straße 126/20, 1070 Vienna) on this website (hereinafter "Offer").

The legal basis for data protection in Austria can be found in the Data Protection Amendment Act 2018, the Telecommunications Act 2003 and the EU General Data Protection Regulation.

The words "we" and "us" in the following refer to Medikamio.

In order to comply at all times with current legislation and the current state of the use of personal data, we will amend this Privacy Policy from time to time and make it available on this page(https://medikamio.com/de-de/datenschutz). We encourage you to visit this page regularly.

WHAT DATA DO WE COLLECT?

NON-PERSONAL DATA

Access data and server log files

We collect data about every access to our website using so-called server log files. The data collected includes

Name of the website accessed
Date and time of access
Volume of data transferred
Notification of successful access
Browser type and version of the browser
Operating system of the user
Referrer URL (= previously visited website, forwarded by link)
IP address
Requesting provider

This data is not personal and is only used for statistical analysis. This means that we cannot use this data to determine who you are. We use this data to adapt our offer as well as possible to user behavior (and user wishes derived from this) and to improve and simplify the user experience on the site. However, we reserve the right to check this log data retrospectively if there is a concrete suspicion of unlawful use.

COLLECTION AND PROCESSING OF PERSONAL DATA

Personal data is data that can be used to clearly identify who you are, e.g. name, address, telephone number, etc. However, data such as interests, memberships or preferences also count as personal data and are therefore subject to data protection regulations.

Why do we need personal data?

If an order is placed on our website, we require personal data as part of this transaction. It is also necessary to collect and verify data such as your account number, credit card information or other necessary payment information as part of this transaction.

You have the option of voluntarily subscribing to our newsletter. If you choose to do so, we will need your name and e-mail address.

Special types of personal data

There is personal data that is defined by law as data of a special nature and is therefore subject to stricter data protection guidelines. This includes information about your state of health. If you provide us with this information in the course of an inquiry, this data will only be used for this specific inquiry and will not be merged with other personal data about you (e.g. if you are a customer of ours).

What personal data do we collect and how do we use it?

As a general rule, we do not collect and process any personal data that is not required to process the order process, for our own advertising purposes or to comply with legal regulations. Newsletters are only sent with express consent.

Storage period

Your data will be stored for the duration of the business relationship plus 3 years, or until the end of the statutory retention period or until you withdraw your consent to its use.

CONTACTING US

If you contact us (e.g. by sending us an inquiry by e-mail or via a contact form), your details will be stored for the purpose of processing your inquiry and, if necessary, for follow-up questions.

COMMENTS AND CONTRIBUTIONS

If you as a user leave comments on our product or information offer, your IP address will be stored. This is done for our own security in the event that unlawful, offensive or otherwise inappropriate content is left. In this case, we reserve the right to investigate the identity of the author on the basis of the IP address and to take legal action if necessary.

Our newsletter provides you with useful information and offers.

If you would like to receive our newsletter, we need your correct e-mail address. We must also ensure that you are the actual owner of this email address and that you actually agree to receive the newsletter. This data will only be used for sending the newsletter and will not be passed on to third parties unless this is necessary for the technical and/or organizational processing of the newsletter dispatch.

When you register for the newsletter, we save your IP address as well as the date and time of registration. We need this information to prove that you have given your consent to receive the newsletter. It also prevents a third party from registering for the newsletter with your email address without your consent.

The verification of your e-mail address takes place via a so-called "double opt-in". This means that we will send you a message with a link to the email address you have provided, which you must confirm in order to prove that this email address actually belongs to you. If this confirmation does not take place, you will not be able to receive our newsletter.

Furthermore, you can decide to activate the receipt of the newsletter when you create an account.

You can unsubscribe from the newsletter at any time, either via the corresponding link in the newsletter itself or - if you are registered with us - by deactivating it in your personal account settings. You can also unsubscribe from the newsletter using the contact options provided on our website.

If you have not registered for the newsletter and we have received your e-mail address in connection with the use of our offer, we will not send you the newsletter or any other advertising by e-mail. However, we reserve the right to contact you via this e-mail address in special cases (such as product recalls by manufacturers or other situations that we consider important in relation to your use of our offer).

MAILCHIMP

For many of our newsletters, we use MailChimp (The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA) as a service provider for dispatch and list management. MailChimp is certified with the US Privacy Shield and thus complies with the legal requirements of the GDPR. MailChimp receives personal data from us, such as your email address or your name, if you have provided this when registering for the newsletter. For example, your name enables us to address you personally in a newsletter.

KLAVIYO

We also use Klaviyo (Klaviyo, Inc., 225 Franklin St., Boston, MA 02110) as a service provider for e-mail dispatch and list management. Klaviyo is certified with the US Privacy Shield and thus complies with the legal requirements of the GDPR. Klaviyo receives personal data from us, such as your e-mail address or your name, as well as data about the use of our offer on our website, including purchasing behavior. This enables us to better tailor newsletters to your personal interests and wishes. For example, you may receive offers from us for products that are similar to those that you have viewed or compared with us in the past.

DISCLOSURE OF PERSONAL DATA

We do not pass on any personal data to third parties ("partner companies") without your express consent, unless this serves the direct processing of your order, including payment and delivery, advertising in our own interest and all associated legal provisions.

COOKIES

Cookies are small files that are stored on the user's device (smartphone, Mac, PC, ...) and contain certain information related to the device. They can be used, for example, to improve the user-friendliness of a website (pre-filled fields in forms, your user account, etc.). They can also collect statistical (non-personal) data in order to analyze the way visitors use the website and to better adapt the offer to the wishes of the users.

Some of the cookies used are deleted again at the end of your session, i.e. after you close your Internet browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit our website (persistent cookies). Please note that certain cookies are already set when you enter our website.

WHAT TYPES OF COOKIES ARE USED?

Necessary cookies

These cookies are necessary for the operation of our website and for the provision of our services. These include, for example, cookies that enable you to log into your customer account or to pre-select products.

Analytical/performance cookies

These cookies collect anonymized data about user behavior on our website. They are analyzed by us, for example, to improve the experience of our website or our offer and to show you suitable offers.

Functional cookies

We use these cookies for certain functions on our website, for example to suggest a better navigation flow or to show you personalized information that is relevant to you (for example "interest-based advertisements").

Targeting cookies

These cookies record your visit to our website, the pages you have viewed and the links you have clicked on. We may use this information to tailor the content of our website and the advertising you see to your interests.

Third-party cookies

In order to make our website more interesting for you, we sometimes use cookies from advertising partners. For this purpose, cookies from these partner companies are also stored on your device when you visit our website. These are temporary cookies that are automatically deleted after a certain period of time. This usually happens after a few days. In some cases, however, these cookies may remain stored for 24 months or more. These cookies do not contain any personal data. The data collected is only summarized under a pseudonym ID and is not merged with your personal data at any time.

Cookies are usually accepted automatically by your browser. However, you can prevent the use of cookies by changing your browser settings. However, this may mean that you can no longer use all the functions of our website. You must make the cookie settings for each browser and each device individually.

Follow the respective links to see how you can adjust the cookie settings for your browser:

Chrome(https://support.google.com/accounts/answer/61416)

Firefox (https://support.mozilla.org/de/kb/Cookies-blockieren)

Opera (https://help.opera.com/de/latest/web-preferences/#cookies)

Safari (https://support.apple.com/de-de/guide/safari/sfri11471/mac)

Alternatively, you can control the cookies of many companies via the page http://www.youronlinechoices.com/uk/your-ad-choices/

REGISTRATION

The data collected during registration is used for the use of our website. This includes your name, address, e-mail address, etc.

You can change the data collected during registration in your account at any time. By registering, you confirm that you have entered all information correctly and conscientiously.

Customer data is stored for the duration of the business relationship plus 3 years, or for as long as required by the statutory retention obligation for certain types of data (e.g. invoice data).

GOOGLE ANALYTICS

We use the analysis service "Google Analytics" from Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on the user's computer and enable us to analyze the use of our website. Normally, the information generated by the cookie about the use of the website by the user is transmitted to a Google server in the USA and stored there.

However, if the IP anonymization of the website is activated, the IP address of the user will be shortened by Google within the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

IP anonymization is active on our website.

Google will use this information on our behalf to evaluate the use of our website by our visitors, to compile reports and to provide us with other services relating to website and Internet use.

We use Google's "extended e-commerce reports" function to measure the products sold with Google Analytics. The data collected, such as product name, price, shopping cart value and other data, is not merged with your personal data. We therefore cannot use the Google data to draw any conclusions about exactly which person has purchased which goods.

Google's "User ID" function allows us to recognize returning users of our website by means of an ID. However, as this ID is not merged with personal data, this does not provide us with any information about the person using our website.

Google's "Site Search" function allows us to track the search queries made by users of our website. This enables us to better adapt our offer to your needs. The search queries are not combined with your personal data and therefore do not provide us with any information about you personally.

If necessary, the data collected by Google Analytics is linked to third-party tools for analysis purposes. This linking may result in the data from Google Analytics being transferred to the third-party provider's servers. To ensure data security, we only choose providers that ensure data security in accordance with EU directives.

The IP address collected by Google Analytics from your browser will not be merged with other Google data. As a user, you can prevent the storage of cookies by changing your browser settings. However, we would like to point out that in this case some functions of our website may not be available or may only be available to a limited extent. You can also prevent the collection and processing of your data generated by the cookie (including IP address) by Google in relation to the use of our website by downloading and installing the appropriate plugin for your browser at the following link:

http://tools.google.com/dlpage/gaoptout?hl=de.

You will also find further information on the use of data for advertising purposes by Google, as well as setting and objection options (Google websites):

https://www.google.com/intl/de/policies/privacy/partners/ ("Data usage by Google when you use our partners' websites or apps"), http://www.google.com/policies/technologies/ads ("Manage information Googgle uses to show you ads") and http://www.google.com/ads/preferences/ ("Determine which ads Google shows you").

GOOGLE REMARKETING AND DISPLAY NETWORK

We use the "remarketing" or "similar target groups" function of Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA, for our website. This function makes it possible to target visitors to our website with advertising when they visit other websites in the Google Display Network. The basis for the creation of these advertisements is the analysis of the use of our website. We and Google use cookies for this purpose.

For more information about cookies in general, please read the section "Cookies" in this document.

These cookies are used to store visits to the website and anonymized data about the use of the website. Personal data is not recorded. If you later visit another Google Display Network website, you may be shown advertisements relating to previously viewed products or information.

ADVERTISING REPORTING FEATURES

Google's advertising reporting features can be used to show relevant AdWords advertisements (Google text ads) or Shopping ads to target groups that have been created by visiting our website or using the "Similar target groups" function when searching for certain keywords on Google.

GOOGLE ADWORDS CONVERSION TRACKING

We use the "AdWords Conversion Tracking" function of Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA for our website. This enables us to track whether someone who has clicked on one of our ads via AdWords or the Google Display Network has actually bought something later. The conversion tracking data is not merged with your personal data from our store system. Conversion tracking is therefore a purely statistical evaluation.

AdWords Conversion Tracking works via cookies that are stored on your computer when you visit our website.

For more information about cookies in general, please read the section "Cookies" in this document.

GOOGLE DATA STUDIO

From time to time we use the "Google Data Studio" service provided by Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Data Studio makes it possible to summarize and visualize different data in connection with other Google services or via external data sources. This service is used for statistical evaluations, forecasts, as a basis for strategic decisions and more. All data processed by us with Google Data Studio is purely statistical in nature. No personal data is processed, nor is anonymized or pseudonymized data merged with personal data.

FACEBOOK REMARKETING

We use the remarketing function "Custom Audiences" of Facebook Inc ("Facebook") in the sense of the legitimate interest of being able to address our visitors with offers that lie within the area of interest already expressed by them. This function is used to present interest-based advertisements ("Facebook ads") to visitors to this website when they visit the social network Facebook. The Facebook remarketing tag is implemented on this website for this purpose. This tag establishes a direct connection to the Facebook servers when you visit the website. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. For more information on the collection and use of data by Facebook as well as your rights and options for protecting your privacy, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/. Alternatively, you can deactivate the remarketing function "Custom Audiences" at https://www.facebook.com/settings/?tab=ads#_=_. To do this, you must be logged in to Facebook.

APPLICATIONS

For open job advertisements, we only retain the application data of candidates that we realistically consider for the relevant position. We do not retain the data of other applicants in this context. Once a position has been filled, we reserve the right to retain the data of similarly qualified applicants for a period of three months after the position has been filled.

Unsolicited applications that do not relate to a position advertised by us will only be retained by us if we believe that this application may become relevant for us in the realistically foreseeable future. Otherwise, all unsolicited applications that do not appear relevant to us at the time of receipt will be destroyed.

E-MAIL AS A COMMUNICATION CHANNEL

If you provide us with your personal data, you agree to use e-mail as a communication channel with you for the exchange of personal data. Since e-mail traffic cannot be 100% protected against external attacks, the scope and types of data are reduced to the minimum necessary for processing the respective request.

YOUR RIGHTS

You have the right to obtain information about your data stored by us at any time, to correct it, to delete it (within the framework of the statutory provisions), to restrict its processing or to revoke the use of your data. You also have the right to have your data transferred to third parties on request, provided this is technically possible and reasonable. You also have the right to object to automated decision-making, including profiling, and the right to lodge a complaint with the data protection authority if you consider this appropriate.

The provision of your data is necessary for the processing of your order. Without your registration it is not possible to use the Medikamio offer.

DATA SECURITY

We are aware of our responsibility to ensure the highest possible level of data security. We therefore use a range of technical and organizational measures to protect your data from unauthorized access.

ENCRYPTION

Our website is SSL-certified. This means that all data transmitted when using our website is encrypted. All common Internet browsers support this.

CHANGES, REVOCATION, AUTHORIZATIONS AND UPDATES

As a user, you have the right to request information free of charge about which of your personal data we have stored. In addition, you have the right to correct incorrect data, block and delete your personal data, provided that this does not conflict with our legal obligation to retain data.

You also have the right to restrict the processing of your personal data if there is a valid reason for doing so (e.g. suspicion of improper use).

Under certain conditions, you have the right to have your personal data stored by us transferred to someone else.

You can object to the processing of your personal data. Please note that in this case you will not be able to use our services, as we require personal data from you in order to process an order.

Contact person for data protection matters

Thomas Brandauer

Liechtensteinstraße 111-115

1090 Vienna

it@medikamio.com

RESPONSIBLE FOR DATA PROCESSING

Dipl.-Ing. Marco Vitula